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By: AnniesKatz (offline) on Saturday, April 12 2014 @ 11:27 AM EDT  
AnniesKatz

wave 8:23 White Rock - No sound.

As a side note in case Ken can't fix it remotely. There is a faulty wire in the tree which could be causing the problem each time the wind blows. Since that wire is high in the tree it can't be fixed until after the eagles leave again.



I knew there was a problem with one of the wires but fingers crossed since Ken fixed it last time maybe he can work his magic again.,,hope, hope.


Annie ~ April 2009


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By: jkr (offline) on Saturday, April 12 2014 @ 11:57 AM EDT  
jkr

Annie, I will give Ken a call.


~Judy~


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By: AnniesKatz (offline) on Saturday, April 12 2014 @ 01:43 PM EDT  
AnniesKatz

Thanks Judy and Thank You Ken!


Annie ~ April 2009


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By: karenbills (offline) on Saturday, April 12 2014 @ 03:52 PM EDT  
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I'm getting reports from several members having problems trying to access our Home Page or Live Cams page, getting messages from their antiviral programs, etc. So I came here to this discussion thread this morning looking for word of this predicament but saw nothing. So I thought it must be an isolated incident. Then I tried it and got similar results. I have contacted Ken who contacted David Hathaway, who is on the road and cannot get to his PC until later.

In the meantime, please report what you are seeing here in this thread so Hathaway can try to get to the root of the problem and fix it.

The pop-up windows seem to be coming from "someone.ca" and it won't let you update Java either.

Also....I have given up trying to watch the cams. They absolutely will not stay on at all today.


Member since 2006.


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By: RitaR (offline) on Saturday, April 12 2014 @ 04:01 PM EDT  
RitaR

Hi Karen, jkr, JudyB and all. I've been having an issue all day. I took snips of what is happening on my end. As soon I bring up the HWF I get this:
Click on image to download

I have clicked that to close it and hit the Live Cameras tab and I get a pop up that won't go away. I've hit Cancel until it disappears and two seconds later it pops right back up. This is it. I will NOT download whatever that is.
Click on image to download

I can't watch any cams on the Live Camera page. That pop up keeps happening. I've given up until the issue is solved. This is only happening on the Hancock website.


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By: karenbills (offline) on Saturday, April 12 2014 @ 04:07 PM EDT  
karenbills

Thanks so much for posting that, Rita. Although I also have AVG I don't get the same message that you show up at the top. However I do get the second one that you show. I agree in that it will not go away.


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By: AnniesKatz (offline) on Saturday, April 12 2014 @ 04:18 PM EDT  
AnniesKatz

This is the message I have been getting since last night.

Click on image to download
Click on image to download


Annie ~ April 2009


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By: jkr (offline) on Saturday, April 12 2014 @ 05:10 PM EDT  
jkr

I haven't had any issues but Ken did call me. It may be malware causing the problem but rest assured Ken is working on finding the source and Hathaway is working on it remotely.
The problem seems to have only hit Windows computers. No issues apparently with Mac and Linux operating systems.


~Judy~


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